Email Information in the Notes

We’ve enhanced the notes about a sent email. If you are using a template to send out an email, the template name and subject will now both be included in the contact note about the email. If you do not use a template, you will continue to see just the subject line.

This is what your notes will look like going forward:

Work with Related Contacts

We’ve made it easy for you to work with a group of Related Contacts. When you are on a Contact and want to perform an action, like send an email or letter to the Related Contacts, you can now use the new Send Related Contacts to ClientTouch feature. Then use the ClientTouch Actions with that new workgroup.

Learn more about setting up Related Contacts in this video.